The ASUS Problem & Resolution: Buying Media, Warranties, & Improvements

Grab the special GN T-Shirt to support our hardware journalism! Sales close THIS WEEK! https://store.gamersnexus.net/products/limited-edition-foil-gn15-tshirt-design ASUS has responded to our prior concerns regarding its warranty. Finally, after a mixture of extended silence and conflict, the company has reworked its position to be more reasonable toward the consumer. In this video, we talk about ASUS' response to the Ryzen 7000 CPU VSOC problems, its commentary on purchasing 'positive reviews,' and we also bring an attorney on the show to provide legal insight and perspective to the situation. Watch our 'Scumbag ASUS' video that prompted this: /watch/YlxBJ-cfGbcfB The best way to support our work is through our store: https://store.gamersnexus.net/ Like our content? Please consider becoming our Patron to support us: http://www.patreon.com/gamersnexus Nothing in this video constitutes nor should constitute legal advice. This video is not a substitute for seeking your own representation or legal counsel for matters of law. TIMESTAMPS 00:00 - The ASUS Problem & Response 02:20 - Buying Positive Reviews 08:17 - ASUS Responds to Linus Media Group 11:50 - ASUS Fixes the Problem - Finally 17:50 - Attorney Interview on Consumer Rights 22:21 - "Boilerplate" Isn't Harmless 24:19 - Fairweather Friend Problem 24:52 - Why Did ASUS Do This? 25:44 - Class Action Deterrant 26:48 - ASUS Has All the Power 29:50 - Why Would ASUS Hesitate to Do Better? 31:07 - Does This Reverse Voided Warranties? 32:50 - Admission of Fault 34:20 - What Should Consumers Know? 37:35 - Concluding Thoughts ** Please like, comment, and subscribe for more! ** Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage. Follow us in these locations for more gaming and hardware updates: t: http://www.twitter.com/gamersnexus f: http://www.facebook.com/gamersnexus w: http://www.gamersnexus.net/ Host, Writing, Editing: Steve Burke Video: Vitalii Makhnovets Guest: Vincent J. Agosta, Agosta Law

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